Frequently asked questions
When will my order be dispatched/ take to arrive?
We aim to dispatch items brought from the shop within 3 working days, if for any reason this is going to take longer, you will be notified. Custom orders will take longer if I have to source the specimens or particular frame/dome etc, but this will all be discussed when making the order. Your item will be posted via Royal mail tracked 24 so should be with you between 1 - 3 working days, but please note we cannot be held responsible for postal strikes or delays.
Do you do commissions?
Yes we welcome commissions! Please click the link below to our custom orders page.
Can you source a particular specimen or fossil?
Yes, we often can, it might mean ordering from abroad which may take some time but please send us a email on the link below and we will see what we can do.
Can you restore my old specimen frame?
Yes here at Afterlife Artistry we can carry out restoration work, please drop us a message.
Are your specimens and fossils ethically sourced?
Yes! Please click the link below to find out more on this, on our Ethics page.
My pet Tarantula has died how is the best way to preserve them and then send to you?
Firstly we are sorry to here your pet has died and thankyou for trusting us to look after them and make them beautiful in the afterlife too. The first thing you need to do after finding a passed invert is pop them into a air tight container with some tissue and then put them straight into the freezer until you are ready to post them to us. Then on the day of posting put the frozen tub into a carboard box surronded by either newspaper or packing peanuts (or anything alike) to protect them whilst in the post. I would also recoomend posting either via specail delivery or 24 hour tracked postal services as this will get them to us quicker and ovoid thawing and rotting or getting damaged in the post.